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How do you choose a fulfillment location on BurgerPrints?

How to choose Location Fulfillment for Printed Apparel orders?

Since November 15, 2022, BurgerPrints has officially implemented multiple production facilities for 2D printed items in the United States. Each facility is identified by its location and categorized as either Standard or Premium, depending on the level of service and quality it offers.

As a result, users now have multiple options when selecting a manufacturing location, and the list of facilities will continue to be updated to further expand these choices.

All production locations on BurgerPrints have undergone thorough quality testing before being made available. However, each facility has its own distinct strengths, which are clearly outlined to help users make informed decisions when selecting a location.

How are Premium and Standard rankings determined?

To classify manufacturing locations, BurgerPrints applies several criteria that are publicly displayed on the system, such as:

  • Production speed and stability: This is a key factor in evaluating and ranking each location. Production speed must remain consistent throughout the year, including during peak seasons, and adhere to the previously stated commitments.
  • Quality: This criterion is determined by the printing equipment used at each facility, including the quality of the inks and the handling of blank materials. The final print output must meet the highest standards of DTG printing technology.
  • Additional services: Providing tracking numbers is also an important factor that BurgerPrints considers when evaluating and ranking locations.

What are the differences between Premium and Standard rankings?

The differences between Premium and Standard rankings are identified based on the following factors, including

  • Product pricing
  • Shipping costs
  • Carriers and corresponding delivery times
  • Order processing time
  • Blank product brands used, including differences in available colors, sizes, and materials
  • Printing equipment (printers)
  • Location
  • Additional support features

With Premium ranking, users will pay higher costs compared to Standard locations. However, you will receive the best overall value.

Using Premium locations is suitable for users who have high expectations for product quality and stability, especially when building a brand.

If you are currently using standard locations and not experiencing any issues, you can confidently continue using them to maintain optimal profit margins. Typically, if any issues arise that could be better handled by Premium locations, our support team will advise you accordingly.

Due to differences in blank product brands, including variations in colors and sizes, users can select their preferred products across different locations or switch to alternative locations when items are out of stock at the primary facility.

How to Create 2D Orders Using Fulfillment Location Options on BurgerPrints

Method 1: Create Orders Directly on the BurgerPrints App

Step 1: Access the link dash.burgerprints.com
Step 2: On the BurgerPrints dashboard, select Order > All orders
Step 3: Select Create Order > Manual order


Step 4: On the interface, click Create Product > Add custom product

A new window will appear, allowing users to enter the base name to fulfill orders using keywords.

Example: 5000, G5000, T-shirt…

Right below the selected base, the Location will be displayed. Note that if the selected Base is not available at a certain Location, that Location will not appear, or the Location selection box will disappear if the Base is only available at a single Location.

Step 5: Upload the order’s artwork according to the standard requirements of each product. Uploaded artwork is stored in Media for 3 months, allowing users to reuse it for future orders.

  • For 2D products, BurgerPrints only prints based on the uploaded artwork; mockups are not required for these products.
  • Users can use the “Design Support” service for fulfillment at BurgerPrints by selecting the “Design support” option, skipping the design upload, and providing front/back mockups in this case.

Save the information once completed and proceed to the next step.

Step 6: Enter “Shipping info” => Save

Please provide detailed address information, including house number, apartment number, or mailbox number, to avoid orders being returned due to incomplete addresses.

Step 7: Select the appropriate shipping service based on customer requirements

Step 8: Save the order information by clicking “Save.”

Step 9: Quick view => Preview mockup

This is the step to review before making a payment. Users can check all order details and preview the mockup to verify how the design appears on the product.

Note: The preview mockup is displayed using curved mockups, device lighting, and the RGB color system. Therefore, it only ensures about 90% accuracy in terms of print area and color compared to the actual physical product.

Please refer to DTG printing warnings here.

Step 10: Complete the order payment

Only when users select the order will options like Pay/Delete/Export appear.

Users can pay for multiple orders at once by selecting the corresponding orders.

2D orders will be sent to the production line immediately after payment, so please double-check all information before placing the order. Cancellation requests at this stage will be reviewed by the Support team, depending on the level of possible assistance.

Method 2: Create Orders by Importing CSV on the BurgerPrints App

Step 1: Access the link dash.burgerprints.com

Step 2: On the BurgerPrints dashboard, select Order => All orders

Step 3: Select Create Order => Import CSV

Here, users have two options: download the sample CSV file or import a CSV after completing the content

Note: The SKU used must correspond to the SKU of each location listed in the provided list: link

Step 4: Import CSV

The system will notify users of the expected processing time.

Step 5: Check the log

On the interface from Step 4, the system allows users to check logs by clicking on this keyword. The interface will switch to the “Import History” report. Click on the “Done” status to review the number of successfully imported orders or view other error statuses.

Step 6: Quick view => Preview mockup

This is the step to review before making a payment. Users can check all order details and preview the mockup to verify how the design appears on the product.

Note: The preview mockup is displayed using curved mockups, device lighting, and the RGB color system. Therefore, it only ensures about 90% accuracy in terms of print area and color compared to the actual physical product.

Please refer to DTG printing warnings here.

Step 7: Complete the order payment

Only when users select the order will options like Pay/Delete/Export appear.

Users can pay for multiple orders at once by selecting the corresponding orders.

2D orders will be sent to the production line immediately after payment, so please double-check all information before placing the order. Cancellation requests at this stage will be reviewed by the Support team, depending on the level of possible assistance.

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