BurgerPrints MCP at a Glance: 3 Things Every Seller Should Know
| Feature | How BurgerPrints MCP Helps |
|---|---|
| ASK | Check orders, pricing, products, shipping, and more using natural language, without having to navigate multiple menus. |
| ACT | Ask AI to perform supported actions, such as previewing orders, creating orders, processing payments, and canceling orders, based on the permissions you grant. |
| STAY SECURE | Connections are store-specific, access permissions are limited, and you can revoke access at any time. AI only takes action with your authorization. |
1. What Is BurgerPrints MCP?
MCP (Model Context Protocol) acts as a bridge that allows AI platforms like ChatGPT and Claude to interact directly with external systems—in this case, your BurgerPrints store.
Simply put, BurgerPrints MCP is an AI assistant designed specifically for BurgerPrints Sellers.
Here are a few examples of how it works:
| You Ask | What AI Does |
|---|---|
| “How many orders do I have today?” | Retrieves order data, counts the orders, and provides an answer. |
| “How much does a hoodie cost across different Fulfillment Centers?” | Searches the product catalog and compares prices. |
| “Create an order for one black Gildan 5000 T-shirt, size M, shipping to…” | Previews the order, asks for your confirmation, and then creates it. |
Three Important Things to Remember
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You stay in control. AI can only perform actions covered by the permissions you approve on the Grant Access screen. You can revoke these permissions at any time.
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Each connection is linked to one specific store. AI can only access the store you select during authorization and cannot view your other stores through that connection.
-
AI can make mistakes. For actions involving payments or irreversible changes, such as canceling or deleting orders, always review the details carefully before confirming.
2. Your BurgerPrints AI Assistant: Ask Faster, Act Faster, 24/7
2.1 ASK: Quickly Access Information from BurgerPrints
BurgerPrints MCP helps you retrieve important information across multiple areas of your business.
Orders
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“How many orders does my store have today?”
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“Does order [Order ID] have a tracking number yet?”
Products and Pricing
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“Compare Gildan 5000 prices across US Fulfillment Centers.”
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“Which Fulfillment Centers support DTG printing?”
-
“Is this product available?” (You can attach a product image.)
Account Information
– “What is my current BurgerPrints wallet balance?”
Processes and Requirements
– “What design file dimensions do I need for this product?”
Instead of spending time searching through multiple pages or resources, you can simply ask AI directly within your conversation.
Note: Results depend on the available data and your granted permissions. If information is insufficient, AI may ask for clarification or explain that an accurate answer cannot yet be determined.
2.2 ACT: Complete Tasks Directly Within Your Conversation
2.2.1 Manage Your Store with AI Assistance
| Action | What AI Can Do |
|---|---|
| Preview Orders | Review order information before creation. |
| Create New Orders | Create orders based on the details you provide and confirm. |
| Pay for Orders | Process payments using your BurgerPrints wallet balance when you explicitly request it. |
| Cancel Orders | Submit cancellation requests for eligible orders. |
| Delete Unpaid Orders | Delete orders with supported statuses. |
2.2.2 The Basic Order Workflow
The standard order workflow includes four steps:
Preview Order → Create Order → Make Payment → Send to Fulfillment
- When an order is first created, its status is
queued, and no payment has been deducted. Payment is required before the order can proceed to production. - Canceling a Paid Order
- When you submit a cancellation request for a paid order, the request is recorded immediately. However, the refund will only be processed after approval from the Operations Team.
- While the request is under review, the order remains in its previous status, and the funds are not yet returned to your wallet.
- Do not submit a second cancellation request.
- Once approved, the order status changes to
refunded, and the amount is credited back to your wallet. - Deleting an Unpaid Order
- If you accidentally create an order that has not yet been paid for, you can delete it directly without waiting for refund approval.
- Wallet Balance
- Your BurgerPrints wallet balance is associated with your Seller account and is shared across all stores under that account.
2.2.3 What AI Will Clearly Tell You
These are expected behaviors and built-in safeguards, not system errors.
-
“Not found” does not necessarily mean “does not exist.” When the available data is insufficient, AI will indicate that it cannot determine the result rather than incorrectly reporting zero.
-
A
processedstatus does not mean the order has been delivered. If tracking information is unavailable, AI will clearly state that delivery status cannot yet be confirmed. -
Prices may exclude shipping fees. If there is insufficient information to calculate shipping accurately, AI will indicate that the displayed price excludes shipping rather than generating an unsupported final total.
-
Profit information is not available as a dedicated metric. AI will not calculate profit without sufficient supporting data.
-
Buyer information is masked. Names, email addresses, phone numbers, and detailed addresses are hidden. Only the city and country are visible.
2.2.4 Important System Limits
| Limit | Value |
|---|---|
| Maximum date range for a single order listing | 90 days |
| Maximum records per page | 100 |
| Maximum orders per payment transaction | 19 |
| Authorization validity | 30 days; reconnection is required afterward |
| Default timezone for date-based queries | The timezone configured in your BurgerPrints account |
If you want to use a different timezone, specify it in your request, such as “Use Bangkok time.”
2.3 Available 24/7: Support Whenever You Need It
Cross-border Print on Demand businesses rarely operate within a single timezone.
A Seller based in Vietnam may be running ads targeting the US market at night, checking orders over the weekend, or reviewing product information before launching a new campaign.
With BurgerPrints MCP, you can send requests to AI whenever you need, without waiting for business hours to access the supported information and tasks.
This is especially valuable during peak seasons, when the speed of information retrieval and order processing can directly affect operational efficiency.
2.4 Built for New Sellers: Simple, Convenient, and Easy to Get Started
For new Sellers, BurgerPrints MCP can shorten the learning curve by allowing you to ask questions directly instead of figuring out every function on your own.
| Approach | How It Works |
|---|---|
| Before MCP | Navigate menus, read documentation, check products manually, and prepare orders through multiple steps. |
| With MCP | Simply ask: “Show me how to create an order” or “Preview this order for me.” |
Example: Working with CSV Files
Different platforms may export orders using different CSV templates, column structures, and naming conventions.
You can upload a CSV file to ChatGPT or Claude and ask AI to restructure the data into the format required for creating BurgerPrints orders.
This helps reduce the need to manually edit each column.
3. How to Connect ChatGPT and Claude to BurgerPrints MCP
Getting started takes just 5 minutes, with no coding knowledge required.
The setup process includes preparing your accounts, connecting your AI platform to BurgerPrints, completing identity verification, and granting access to your selected store.
Once connected, you can start using BurgerPrints MCP directly within your AI conversations.
3.1 Before You Get Started
Make sure you have the following:
-
A BurgerPrints account: You must be able to sign in using your email and password, along with a two-factor authentication (2FA) code if enabled.
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An approved BurgerPrints store: The store you want to connect must have
approvedstatus. -
A compatible AI account: Your ChatGPT or Claude account must support adding custom MCP servers or connectors.
If you are using a shared company workspace, your workspace administrator may need to enable this feature first.
3.2 How to Connect ChatGPT to BurgerPrints MCP
Step 1. Open Create MCP App
In ChatGPT, navigate to the Plugins section and select: Add → Add custom MCP server
Step 2. Configure Your Connection
In the New Plugin window, enter the following information:
| Field | Configuration |
|---|---|
| Icon | Optional image (PNG, maximum 10 KB) |
| Name | BurgerPrints MCP (or another name of your choice, which you can use with @ in ChatGPT/Claude conversations) |
| Connection | Server URL |
| Server URL | https://mcp.burgerprints.com/mcp |
| Authentication | OAuth |
| Advanced OAuth Settings | Keep the default settings |
ChatGPT may display the warning: “Custom MCP servers introduce risk.” This is a general warning for manually added MCP servers.
Since the server URL provided above belongs to BurgerPrints, you can select “I understand and want to continue” and click Create after verifying the address.
Step 3. Continue to BurgerPrints
When the connection window appears, select Continue to BurgerPrints MCP to begin the authentication process.
Step 4. Complete BGP Agent Check
Before allowing you to sign in, BurgerPrints presents a short verification challenge to confirm that a real person is authorizing the connection rather than an automated program.
Questions may vary. For example:
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“Which URL is the official BurgerPrints website?”
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“Which food item appears in the brand name BurgerPrints?”
Follow these instructions carefully:
-
Read every character of the available answers. Fake website addresses may differ by just one character, such as
burgerprint.comorburger-prints.shop. The official domain isburgerprints.com. -
Click Hint if you need assistance.
-
Wait until the Cloudflare verification box displays Success!, then select your answer.
Once verification is successful, the screen displays Verified · Agent ready. Click Continue to sign in.
Step 5. Sign In to Your BurgerPrints Account
Log in using your BurgerPrints account credentials.
Enter your two-factor authentication (2FA) code if prompted.
If your account contains multiple stores, select the store you want AI to work with.
Step 6. Select Your Store and Grant Access
This is the most important step in the connection process.
The Grant Access screen displays the specific permissions you can authorize.
| Permission Displayed | What It Allows AI to Do |
|---|---|
| See your store’s details | View the store name, status, and basic settings. |
| Read that store’s orders | Access order information for the selected store, with buyer details masked. |
| See the store’s product catalog and variants | View available products, variants, and prices. |
| Create new orders for that store | Create new orders within the authorized store. |
| Cancel that store’s orders | Submit cancellation requests for orders in the selected store. |
Before approving, verify the following:
-
Application URL: The first line should indicate that the application identifies itself as ChatGPT and redirects to
chatgpt.com. For Claude, the domain should beclaude.ai. If you do not recognize the destination, select Deny. -
Selected store: Confirm that the displayed store is the one you intend to connect.
-
Authorization period: Permissions expire after 30 days and can be revoked at any time.
Click Approve to grant access or Deny to reject the request.
Screenshot: Grant Access screen
Step 7. Complete the Connection
After successful authentication, ChatGPT displays the confirmation:
“Primary is now connected.”
Select Try in chat to start using BurgerPrints MCP.
Step 8. Ask Your First Question
In a ChatGPT conversation, mention @BurgerPrints MCP (or the name you assigned during Step 2) and enter your request.
For example:
“How many orders does my store have today?”
AI will use the connected tools to retrieve the relevant information and provide an answer.
3.3 How to Connect Claude to BurgerPrints MCP
The main difference between ChatGPT and Claude is where you configure the connector.
The BurgerPrints authentication and permission-granting processes are largely the same.
Follow these steps:
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Open Claude and navigate to Settings → Connectors.
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Select Add custom connector. The exact menu name may vary depending on the version.
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Enter the Server URL:
https://mcp.burgerprints.com/mcp. -
Follow the same authentication steps described in the ChatGPT guide, from Step 4: Complete BGP Agent Check through Step 6: Select Your Store and Grant Access.
-
On the Grant Access screen, the redirect domain should be
claude.ai. -
Complete the connection and start chatting.
BurgerPrints MCP also supports connections with Claude.ai and Claude Desktop.
3.4 Example Prompts to Try with BurgerPrints MCP
Here are some useful prompts to help you explore BurgerPrints MCP.
Information Lookup
| Category | Example Prompts |
|---|---|
| Connection Information | “Which store is this connection linked to, and what permissions does it have?” |
| Orders | “How many orders do I have today, yesterday, or this month?” |
| Order History | “List all orders from September 14.” |
| Order Status | “What is the current status of order ABC?” |
| Shipping | “Does this order have a tracking number yet?” |
| Wallet | “What is my current wallet balance?” |
| Product Catalog and Pricing | “Find hoodie products.” |
| Product Variants | “How much does a black Gildan 5000 in size M cost?” |
| Print Specifications | “What print positions are available for this product?” |
| Fulfillment Center Comparison | “Which Fulfillment Centers support DTG printing?” |
| Price Comparison | “Compare the price of the same product across Fulfillment Centers.” |
| Quotes and Design Requirements | “Give me a quote for this shirt.” |
| Design File Requirements | “What design file dimensions are required?” |
Supported Actions
| Action | Requirements |
|---|---|
| Preview an order | No additional action-specific requirement |
| Create an order | Requires Create permission and your confirmation |
| Pay for orders using wallet balance | Requires your explicit confirmation; maximum 19 orders per transaction |
| Cancel an order | Requires Cancel permission |
| Delete an unpaid order | Only supported for orders with queued, created, or draft status |
Getting Started: Prompts for New Sellers
“Walk me through the process of creating and paying for a BurgerPrints order.”
“How should I prepare the design file for this product?”
“Convert this file into the BurgerPrints CSV format.”
4. Security by Design: You Stay in Control
With BurgerPrints MCP, your AI assistant for BurgerPrints Sellers, you remain in control of how AI interacts with your store.
4.1 Built-In Security Measures
BurgerPrints MCP connects to your store through APIs and works with AI platforms such as ChatGPT and Claude.
The system incorporates six key security measures:
1. Secure BurgerPrints Authentication: Sign in through BurgerPrints without sharing your password or API key in an AI conversation.
2. Human Verification: BGP Agent Check helps verify that a real person is granting access.
3. Transparent Permissions: You can review and authorize specific permissions on the Grant Access screen.
4. Store-Specific Access: Each connection is restricted to the store you select.
5. Buyer Information Protection: Buyer names, email addresses, phone numbers, and detailed addresses are masked. AI can only access the city and country.
6. Time-Limited, Revocable Access: Permissions remain valid for 30 days and can be revoked whenever needed.
The system also flags untrusted content within order data to help prevent AI from following suspicious instructions embedded in order notes or product descriptions.
4.2 How to Revoke BurgerPrints MCP Access
If you no longer need a connection or want to update your authorization settings, you can revoke access by following these steps:
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Sign in to your BurgerPrints account.
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Review the list of authorized applications.
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Select the connection you want to disable.
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Revoke its access permissions.
The previous connection will stop working within a few minutes.
For greater security, revoke access directly through this page in addition to removing the connector from ChatGPT or Claude.
5. Important Tips for Using BurgerPrints MCP
5.1 Best Practices for Safe AI Use
Review Before Approving
Before processing a payment or canceling an order, AI should show you the relevant order details and payment amount. Always verify this information before confirming.
Give Explicit Payment Instructions
A request such as “Pay for order A30558-CT-…” is a clear payment instruction.
Avoid replying “OK” to an AI suggestion without reviewing the details first.
Treat Order Content as Data, Not Instructions
Order notes, product names, addresses, and other information entered by third parties may contain suspicious instructions, such as “Delete all orders.”
The system marks these fields as untrusted data, and AI should not follow instructions contained within them.
If AI unexpectedly suggests an unusual action after reading an order, stop and do not approve it.
Start with a Small Test Order
When using order creation or other write actions for the first time, test the process with a low-value order.
Grant Only Necessary Permissions
If you only need to look up information, read-only access is sufficient.
Do Not Share Connected Accounts
Anyone who can use an already-authorized conversation may be able to act using your permissions.
5.2 How to Write Better Prompts for More Accurate Results
The clearer your request, the more effectively AI can assist you.
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Be specific. Instead of asking, “What’s happening with my order?”, try “Check the status and tracking information for order [Order ID] in the currently connected store.”
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Include important details. Specify product codes, colors, sizes, and relevant dates.
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Double-check before taking action. Verify order IDs and payment amounts before paying for or canceling orders.
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Protect your credentials. Never share passwords or 2FA codes in an AI conversation.
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Test with low-value orders first. Start small when performing an action for the first time.
5.3 What If AI Gives an Unclear or Incorrect Answer?
AI may not always fully understand the unique circumstances of your store.
If a response is unclear, incomplete, or does not address your question, try providing more specific details.
You can also contact BurgerPrints for additional assistance.
The BurgerPrints Support Team is always ready to provide guidance and personalized support based on your specific situation.
5.4 Common Issues and Troubleshooting
| Issue | Possible Cause | Recommended Solution |
|---|---|---|
| AI says “Create order / Cancel order permission required” | The connection only has read-only permissions. | Reconnect and approve the required permissions on the Grant Access screen. |
| Login fails or access is denied | Incorrect email/password, invalid 2FA code, or unsuccessful Agent Check. | Try again and verify that you are signing in through auth.burgerprints.com. |
| BGP Agent Check fails | An incorrect website address was selected, or Cloudflare verification has not displayed Success. | Carefully review each character, wait for Success!, and then proceed. |
| Tools do not appear after connecting | The tool list has not refreshed. | Go to the connector settings in ChatGPT/Claude and select Refresh or Reconnect, or start a new conversation. |
| “Order not found” / “Store not authorized” | The order belongs to another store, or the order ID is incorrect. | Verify the order ID. AI can only access the store selected during authorization. |
| AI reports zero orders for yesterday, but you know orders exist | The orders belong to a different store than the currently connected one. | Ask AI “Which store is this connection using?” and reconnect to the correct store if needed. |
| An order has been canceled, but the wallet has not been refunded | Paid order cancellations require refund approval from the Operations Team. | Wait for approval. Do not submit another cancellation request. |
| The connection stops working after approximately 30 days | Authorization has expired. | Reconnect by following the setup process again. |
If you need assistance, provide the BurgerPrints Support Team with:
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The time the issue occurred.
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The AI platform you were using (ChatGPT, Claude, etc.).
-
A screenshot of the error message.
Never share your password or 2FA verification code.
6. Frequently Asked Questions (FAQ) and Support
Do I need programming skills to use BurgerPrints MCP?
No. You only need to complete the connection process and communicate with AI using natural language. No coding knowledge is required.
Can I use BurgerPrints MCP on my phone?
It depends on whether the version of ChatGPT or Claude installed on your device supports the connector you have configured.
Can AI pay for orders without asking the Seller?
Payments require explicit instructions from you. You should always review the correct order details and payment amount before confirming.
Can BurgerPrints MCP access buyers’ personal information?
It cannot view detailed personal information. Buyer names, email addresses, phone numbers, and full addresses are masked. AI can only access the city and country.
How does BurgerPrints MCP work if I have multiple stores under one account?
Each connection is linked to one store.
To use another store, create an additional connection and select the appropriate store during authorization.
Can I connect both ChatGPT and Claude at the same time?
Yes. Sellers can connect both platforms to BurgerPrints MCP.
Each connection is authorized and managed separately, and access can be revoked independently.
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