Shipping for the US:

• Apparel 2D:
  • Most item are $4.99 for the first item + $1.99 for the additional item.
  • Hoodies are $6.99 for one item + $2.99 per additional item
  • Sweatshirts are $6.99 for one item + $2.99 per additional item
• Apparel 3D: $4.99 for the first item + $1.99 for the additional item.
• Blanket: $4.99 for the first item + $1.99 for the additional item.
• Canvas: Free shipping.
• Hooded Blanket: $4.99 for the first item + $1.99 for the additional item.
• Leggings 3D: $4.99 for the first item + $1.99 for the additional item.
• Metal: $7.99 for the first item + $4.99 for the additional item.
• Woods printing: $7.99 for the first item + $4.99 for the additional item.

International shipping:

• International shipping for 2D products = Shipping cost for US + $3.0.
• International shipping for 3D products = Shipping cost for US + $2.0.

All prices are in USD.

Orders from our facility typically ship within 3-21 business days after the order has been processed. International orders, transit will take an additional 3-5 days.

Please check the sizing guide for all of the sizing information on different brands and products here.

You can keep track of your order here.

Orders from our facility typically ship within 3-21 business days after the order has been processed. International orders, transit will take an additional 3-5 days.

If your order has not arrived within the times stated above, please contact customer service here.

You can keep track of your order at any time here.

Please note that tracking information updates once the order has left our facility and has been picked up and scanned by the postal courier.

If you placed your order over 21 days ago and your tracking information is still not available please contact customer support here.

Because orders are custom made and printed on demand, we offer order changes for 24 hours. If your order is eligible you can request changes here.

Due to the orders being custom made design, we offer order cancellations for 24 hours after the order has been placed. If your order qualifies you can request cancellation here.

If your item is missing, materially defective, or is incorrect please contact us here.

If you would like further information on our return and replacement policy in can be found here.

We are glad to answer any questions that you may have, please contact customer support here.

1. Register for seller account
   • You can visit https://pro.burgerprints.com/ to register for seller account. After your applicant has been submitted, it will take into review progress which normally take up to 48 hours. We will then reply you to your registered email regarding the result of the review process.
2. Upload an art

   To upload an art, please follow below steps:

   • Login to your seller account.
   • Select “NEW CAMPAIGN” at the top right from your dashboard.
   • The editor show up. Please click to “UPLOAD” button on the left panel to start uploading the art.
   • We allow JPG, PNG and EPS upload but highly recommend EPS as EPS file will give us the best quality when printing.
3. Launching campaign
   • After uploading the art, you will be able to select color, base type (product) to the campaign.
   • You will move next to “Pricing” step which will allow you to set selling price and expectation for campaign to calculate revenue.
   • The last step should be campaign launching. In this step you will be required to input campaign information, add pixel for FB, Google tag manager…
   • Click “LAUNCH” button then this campaign will be on air. We will then redirect you to the landing page of this campaign.
4. Add a product to campaign
   • You can add product to campaign while you are creating campaign or after it’s created. On the right panel of the editor, you can see available bases (products) which you can add to your campaign. Simply click one of the base you want to try with the art, then click “Add” button once you like the try. The base/ product has been added to your campaign.
5. Select colour for product
   • To select colour for the product/ base, simply click “+” button on the left panel corresponding with base/ product you want to add, then select colour before click to “Submit” button. All done.
6. Create a store
   • To create a store to locate all your campaign in one place, from your Dashboard, please click to Avatar icon on the top right corner of the screen, then select “Store Fronts” from drop down list.
   • It will then take you to the Store Front creation process. Follow instruction to finalize your store there.
7. Check report
   • Your report will be very easily accessible from Dashboard. From this dashboard you can see the overview of all campaign, which is your best performing campaign, where your buyers come from, how about your conversion rate and so on. If you want to see campaign report, simply click to “Campaign” on the navigation bar.
   • We have many segmentations show on the top navigation bar, simply click onto each segment to see data.
   • If you want to see detail report for some particular campaign, please click to the campaign name, then point to navigation bar and click report. This will load your report into detail window.
   • You can also combine your custom report by using “Grouping” function.
8. Add pixel
   • You can add pixel for FB or Google tag manager for Adwords/ Analytics during your campaign creation process or in the setting sections.
   • If you are in campaign creation process, it will allow you to add pixel/ tag manager scripts at LAUNCHING step. You just need to add the ID to the textbox then our system will do the rest.
   • You can also access “Setting” section, then choose “Pixel” to add it here.
9. Set up custom domain
10. Check account balance
    • To check your revenue balance, from your Dashboard, please click to Avatar icon on the top right corner of the screen, then select “Pay Out” from drop down list. It will then take you to the screen where all the transaction is being listed.
11. Get paid
    • In Account balance screen, you can request withdrawal by clicking to “Withdrawal funds”. For this function to work, please note that you need to fill your Billing information first.
12. Close account

You can request payment any time after 24 hours from your customer paid the bill.

The payment will go to the bank account/ or any payment gateway account you put in Billing Information.

Please contact us for support regarding this. By default, we pay you in US Dollar.

1. You can secure your account by using Two Step verification.
2. Access this setup by visiting “Setting” section, then choose Two Step Verification and follow the instruction.

Yes, you can. Access this by visiting “Setting”, then choose “Team setting” section. From there you can add your team member. Please check the permission of each roles carefully as it will affect the data shown to each of them.

You will have dedicated Affiliate Manager but in case you don’t remember their contact, simply email your concern to [email protected] and we will sort this out for you.

If someone claims that his or her intellectual property is being infringed upon, we may ask that you resolve the complaint with the person making the claim. If you fail to contact that person or fail to resolve the complaint, BurgerPrints can stop the campaign. Multiple complaints may lead to a ban from our site.