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How to Create Orders for Printed Apparel Products with Sleeve Print Area

Thursday May 23rd, 2024
Wednesday May 21st, 2025

To meet the diverse fulfillment needs of Sellers, BurgerPrints has expanded the print areas for Printed Apparel products. In addition to traditional print positions (front and back), Sellers can now add designs on the sleeves, creating more unique and personalized products.

Currently, BurgerPrints provides the following methods to create orders for Printed Apparel products with sleeve prints:

  • Create orders directly on the system
  • Create orders via CSV file
  • Create orders via API

1. How to Create Orders Directly on the System

Step 1: Go to https://dash.burgerprints.com → Log in → Select Orders >> Create Order.

Step 2: On the Create Order interface, click Add custom product to add a new product.

In the Product info section, select the following in order:

  • Base: Select the product type. Note: Sleeve prints are only applicable to Printed Apparel products and not available for tank tops.
  • Location: Select the production location. Sleeve prints are currently only available at the Denali facility.
  • Color: Select the product color.
  • Size: Select the product size.

Next, in the Style section, select your desired print area:

  • Both sides + Left sleeve: Print on left sleeve.
  • Both sides + Right sleeve: Print on right sleeve.
  • Both sides + Both sleeves: Print on both sleeves.

In the Upload your design section, click Upload to upload design files (front, back, left sleeve, right sleeve).

In the Upload your mockup section, upload mockup images (front and back).

Note:

  • Design resolution for short-sleeve shirts: 1200×1200 px
  • Design resolution for long-sleeve shirts: 1200×4800 px

Uploaded files will be saved in the Media section.

Tick the checkbox “You are solely responsible for your mockup files” to confirm your responsibility for the mockup files.

Then, click Save to save the product.

If you don’t have a design and would like to use BurgerPrints’ design service, please refer to the Design Support order creation guide [here].

Step 3:

After adding the product, in the Products section, click Quantity to input the desired production quantity and detailed product pricing.

In the Shipping info section, click Edit to input recipient details and shipping address → Click Save once completed.

In the Shipping service section, choose your preferred shipping method.

In the Store section, select the corresponding store. Enter your own reference code in the Reference order field for easier order synchronization and management.

For orders shipped to the EU, please:

  • Input your IOSS tax code if available.
  • If left blank, the system will use BurgerPrints’ IOSS code, and you will be charged a fee.
  • If you input a valid code, tick “My IOSS code is valid and correct” to avoid the fee.

Once all information is filled in, click Save to create the order.

2. Create order using CSV file

To create new orders with sleeve print areas via CSV file, please access the BurgerPrints Dash system and follow the instructions below:

Step 1: Go to the Orders tab → Select Import.

Step 2: In the Import Order interface, select your preferred platform and click Download example CSV.

Fill in the CSV file according to the instructions. Note: The Left Sleeve and Right Sleeve columns are used to input sleeve design files.

Design resolution:

  • For short-sleeve shirts: 1200×1200 px
  • For long-sleeve shirts: 1200×4800 px

Required fields include:

Name, Line-item quantity, Line-item SKU, Shipping Name, Shipping Address1, Address2, City, Zip, Country, Design front URL, Design back URL, Mockup front URL, Mockup back URL, Check valid address, Left Sleeve, Right Sleeve.

If the order includes 2 or more products, please enter each product on a separate row in the CSV file. For the subsequent rows, keep all information the same as the first row, and only change the following columns:

  • Line-item quantity
  • Line-item name
  • Line-item SKU

This ensures that all products are grouped under the same order number and the order is processed completely and accurately.

Some notes when creating multi-product orders:

  • Each product must be entered on a separate row.
  • Rows must have consistent information, with only relevant product-specific fields updated.
  • If a row is missing information, the system will use the complete row to generate the order. If all rows are incomplete → the order will be in Incompleted status.

File format notes:

  • The system only recognizes design and mockup files in .png or .jpg image formats.
  • Design links must be the correct dimensions and 300 DPI as required by the Catalog.

Step 3: After completing the CSV file, upload it to create the order. The new order will appear in the Orders tab.

Refer to the detailed guide on creating orders via CSV file [here].

3. Create Orders via API

BurgerPrints supports Sellers in creating orders via API using the Postman tool. In the API, BurgerPrints has added two new fields: design_left_sleeve and design_right_sleeve to accommodate sleeve printing.

You can refer to the detailed API guide [here].

If you have any questions or encounter issues while creating orders with sleeve print areas, please contact BurgerPrints Customer Support for prompt assistance:

Don’t hesitate to contact the BurgerPrints support team whenever you need help! We are always ready to assist you and ensure your orders go smoothly.