EnglishGuide to using Production Service
To meet the diverse production needs of Seller, BurgerPrints has launched a production service with two flexible options: Standard and Priority. This allows Seller to proactively choose the most suitable option to optimize production time and ensure products are always ready to serve customers.
1. Purpose
Production Service offers a Priority option that allows Seller to accelerate production and select preferred shipping carriers.
– Standard: Orders are produced normally according to the commitment of each fulfillment center. Standard option is currently applied to all products.
– Priority: Orders are produced on a priority line with a focus on production time, Active Tracking is faster. Priority option is currently available at specific bases in our Denali and China fulfillment center. For a complete list of eligible bases and more details, please visit here.
2. Instructions for using Production Service
2.1. Order by Manual
Step 1: After logging in system, access the Orders tab on the navigation bar on the left side of the screen.
Step 2: Create an order by clicking the “Create Order” button in the right corner of the screen.
Step 3: In Production Service section, Seller can select Priority to have their orders processed on a priority production line. Additional fees will be automatically added based on the specific base.
Importance Note: If Seller creates an order for a base that is not included in the list of products eligible for the Priority production line, the Priority option will be disabled.
2.2. Order by import CSV
With the Production Service, when Seller creates an order by importing a CSV file, the system will add a new column titled “Production Service.” This field is optional and can have two values: “Standard” or “Priority”.
Please Note: If Seller does not select or enters an incorrect value, the default value will be “Standard”.
2.3. Order by call API
With Production Service, when Seller creates an order using the API call, the system will add a parameter = “production_service”. This field is optional and has two values: “Standard” or “Priority”. Please Note: If Seller does not select or enters an incorrect value, the default value will be “Standard”.
Request sample:
{
“shipping_name”: “james bond”,
“shipping_address1”: “1164 East End Rd”,
“shipping_address2”: “1”,
“shipping_city”: “Homer”,
“shipping_state”: “AK”,
“shipping_zip”: “99603”,
“shipping_country”: “US”,
“shipping_email”: “tam@gmail.com”,
“shipping_phone”: “3465646”,
“ignore_address_check”: true,
“reference_order_id”: “api_priority_service-base-priority-3D”,
“production_service”:”priority”,
“items”: [
{
“catalog_sku”: “AOPUSWT-M”,
“design_url_front”: “https://d1ud88wu9m1k4s.cloudfront.net/design/2023/11/07/A26200_T01VkoPefzNxrr2soxD4gHH0n_1699340955425.jpg”,
“mockup_url_front”: “https://d1ud88wu9m1k4s.cloudfront.net/design/2023/11/07/A26200_T01VkoPefzNxrr2soxD4gHH0n_1699340955425.jpg”,
“design_url_back”: “”,
“mockup_url_back”: “”,
“quantity”: 1
}
],
“sandbox”: false,
“api_key”: “d8de686a-039c-44c7-94bb-694bb6b13ebb”
}
2.4. Synchronize orders from various platforms.
During the process of importing orders from other platforms, the Production Service will be automatically assigned as ‘Standard’.
To select the Priority option for Order, Seller can click on the edit button – represented by a pen icon.
In the Production Service section on the right side of the screen, select Priority to have your order processed with a priority production line.
Importance Note: If Seller creates an order for a base that is not included in the list of products eligible for the Priority production line, the Priority option will be disabled.
Above is the complete guide to using Production Service with all three order creation methods: manual, import CSV and call API. Should you have any inquiries or encounter any errors while placing an order and selecting shipping methods, please do not hesitate to contact BurgerPrints for immediate assistance.
