Guide to Creating and Deleting Products
To manage your products effectively, you can create or delete products directly on the BurgerPrints system. Below is a detailed guide for each action.
1. Creating a Product
Step 1: Access the Dashboard, then select Products. On the Products interface, click on Create Product.
Step 2: In the Create Product interface, you can add one or multiple product types by clicking on Add product. After selecting, click Save to apply your changes.
Step 3: The system will redirect you to the Design interface to create designs for your selected products. Click on the Front or Back of the product to upload your design.
After uploading, you can adjust or delete the design for the displayed product or all selected products, then upload a new design.
In the Products section, you can continue adding products by clicking Add Product. To add more colors to existing products, click the plus (+) icon.
To preview the product mockup, click the Preview button at the top right corner. Then click Save to proceed.
Step 4: After saving, you’ll be directed to a new interface to input necessary information:
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- Info: Enter the product Title (max 255 characters) and a Description (max 225 characters).
- Design: Modify or edit the design by clicking Edit design.
- Mockup: Delete system-generated mockups by clicking the X icon and add new ones by clicking Add mockup.
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- Tag: Select tags and collections you’ve created (if any).
- Store channels: Choose the store(s) where you want to publish the product.
- Default image: Change the default image by clicking Change, selecting your desired image, and clicking Save.
- SEO tools: Set the product’s SEO title, description, and URL.
After filling in all the necessary information, click Save to create the product.
You have now successfully created a product for sale in your store. Additionally, you can create fulfillment orders from these products.
2. Duplicating a Product
The Duplicate Product feature allows you to quickly create a new product based on an existing one, saving time when selling similar items.
Step 1: In the Products section, click on All Products and select the product you wish to duplicate.
Step 2: Click the three-dot icon (⋮) on the right side of the product.
Step 3: Select Duplicate from the dropdown menu.
Step 4: Edit the product information as needed, including:
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- Info: Title and description
- Design: Update or change the design file
- Mockup: Add or change mockup images
- Price: Set the product’s selling price
- Related products: Add other product lines if necessary
- Tags and collections: Assign appropriate tags or add to collections
Step 5: After making the necessary edits, click Save to publish the new product.
3. Importing and Exporting Products
3.1. Importing Products
This feature allows Sellers to create one or multiple new products by uploading a CSV file structured according to the template.
The Seller must prepare a CSV file containing all the necessary product information. The CSV template file can be downloaded from the path: Order >> Import order on the system.
Requirements for the uploaded CSV file:
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- Keep the exact structure and column positions as in the template.
- Required fields must be filled:
▪ Handle
▪ Title
▪ Option1 Name
▪ Option1 Value
▪ Variant SKU
▪ Image Src - Title & handle URL must not exceed 255 characters.
- Product description must not exceed 4000 characters.
- Must have at least 1 option and 1 option value.
- Handle URL must not contain spaces (use hyphens “-”) and must not be left blank.
- Image links must be valid and ensure access/view/download rights.
- Product status: Active or Draft.
Steps to perform:
Step 1: Go to the Products section in the left navigation bar and click Import.
Step 2: In the display window, click the line “Click to upload or drag and drop CSV” to upload your prepared CSV file.
Optionally check the checkbox “Overwrite any current product that have the same handle” if you want to update existing products in the system using the new data from the file.
Once the file is uploaded, the system will automatically check the file structure. If there are any errors, the system will display the message:
“File could not be uploaded. Ensure that your uploaded file is against the correct template.”
At this point, the Seller should review the CSV file, correct it according to the requirements, and re-upload.
Step 4: When the file is successfully verified, the system will display a data summary window. Review the information, then click Submit to upload the data to the system.
If the file contains rows with errors, the system will offer two options:
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- Cancel to stop the import process and revise the data.
- Submit to upload only the valid data rows and skip the errors.
Once the process is complete, the system will send a confirmation email to your address.
3.2. Exporting Products
The Export Products feature allows Sellers to download products in bulk from the BurgerPrints system in formats compatible with platforms like Shopify, WooCommerce, Klaviyo or Google Shopping.
Steps to perform:
Step 1: Go to the Products section in the left navigation bar and click Export.
Step 2: Select the conditions for exporting products, including:
Choose the range of products to export:
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- Current page: Export products displayed at that time.
- All products: Export all available products.
- Selected: Export previously selected products.
- Export products by date: Export products created within a specific date range.
In the Template Export section, choose the export format you want to use. Here, you can select from formats compatible with platforms such as Shopify, WooCommerce, Klaviyo, or Google Shopping Feed. You can also download a sample file from the Template Export section to review the structure before exporting.
In the Template Export section, choose the export format you want to use. Here, you can select from formats compatible with platforms such as Shopify, WooCommerce, Klaviyo, or Google Shopping Feed. You can also download a sample file from the Template Export section to review the structure before exporting.
In the Export Variants section, choose the type of product variants you want to export:
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- First variant of each product: The system will export only the first variant of each product.
- All variants of each product: The system will export all variants for each product.
Step 4: After completing the configuration, click Export to let the system process the request.
Once the export process is completed, the system will send an email notification. Additionally, Sellers can check and re-download the file in the Export History section.
4. Deleting Multiple Products at Once
You can quickly delete multiple products at once with just a few simple steps:
Step 1: Access the product list
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- From the left navigation bar, click on Product.
- All existing products will be displayed here.
Step 2: Select the products to delete
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- To delete all products, select all by ticking the checkbox at the top of the list, or you can select specific products by ticking the checkbox next to each product name.
Step 3: Bulk delete
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- Click on More action.
- Select Delete products to proceed with deleting all selected products.
Note: This action is irreversible, so please review carefully before confirming.
5. Contacting the Support Team
If you encounter any difficulties while using the service, you can contact the BurgerPrints support team through the following channels:
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- Email: support@burgerprints.com
- Fanpage: https://www.facebook.com/BurgerPrintsPOD
- Live Chat: On Website/Dashboard
- Personal Support Team (Account Manager): Contact your account manager directly.
Don’t hesitate to contact the BurgerPrints support team whenever you need help! We are always ready to assist you and ensure your orders go smoothly.