About Domain

This guide provides everything you need to effectively manage your domain on BurgerPrints. Whether you’re looking to purchase a new domain, renew an existing one, or connect a third-party domain, we’ve consolidated all the essential information in one place.

Follow the steps below to ensure your online store stays professional, accessible, and always up and running.

1. How to buy a new domain

To be able to sell on the BurgerPrints platform, a Seller needs to have at least one domain. This domain can either be newly purchased on the BurgerPrints system or you can connect your existing domain to the system. It cannot be combined.

The Seller purchases a new domain on BurgerPrints’ system following these steps:

Step 1: Select the Setting tab => choose Domain => select Buy now domain

Step 2: Enter the domain name you want to buy => the system will check the domain and return information. If the domain does not already exist, the Seller can purchase the domain => select “Purchase” to buy the domain.

The Seller can pay for the domain using the Topup balance or directly add payment methods (card, PO) to pay for the domain.

Step 3: At the Register info step, the Seller needs to enter the information for the Seller who owns the domain.

1. 1. Enter the corresponding Seller’s email.
   2. Enter the first name.
   3. Enter the last name.
   4. Enter the organization for the store as: Your_name_store+domain.
   5. Phone: Enter the number in integer format.
   6. Country: Select one corresponding country, by default no country is selected.
   7. State: Enter the corresponding state.
   8. Address: Enter the detailed address.
   9. City: Enter the city.
   10. Postal Code: Enter the Postal Code of the corresponding city, which is the postal code defined by the corresponding country.

Select Register to confirm that you have filled in all the information on the form.

After completing the Register info step, BurgerPrints’ system will automatically activate the Seller’s domain.

Complete the domain purchase process on BurgerPrints.

2. Renew domain

BurgerPrints’ system will automatically send emails and notifications to remind Sellers to renew their soon-to-expire domain.

A domain can receive a maximum of 5 email and notification reminders.

• • First Time: 30 days before the deadline
  • Second Time: 15 days before the deadline
  • Third Time: 7 days before the deadline
  • Fourth Time: 3 days before the deadline
  • Fifth Time: 1 day before the deadline

Template notification: Your domain name domain will expire in the corresponding number of days.

Ex: Your domain happy.com will expire in 5 days.

Email template: send an email to the corresponding Seller’s email address

Note: If the domain is not renewed within 30 days, the system will automatically remove the domain from the BurgerPrints domain list.

To renew the domain, the Seller should follow these steps:

Select the “Setting” tab => choose “Domain” => click the button to renew the domain purchased on Namecheap (the icon will be displayed 30 days before the expiration date, until it is renewed). 

Once successfully renewed, the icon will no longer be displayed. Note that domains purchased outside of Namecheap and connected by the Seller will not show this icon when they need to be renewed.

Case 1: If there is no payment method: the system will display an interface for the Seller to add a payment method (a payment method to renew the domain).

Case 2: If there is a payment method: the Seller clicks Pay to complete the domain renewal.

3. Connecting a third-party domain to BurgerPrints

If the Seller already has a domain under their management, they can choose to connect that domain with BurgerPrints.

Condition: The Seller’s existing domain is managed on Cloudflare. If it is managed on another platform, the Seller can transfer it to Cloudflare management.

The Seller can connect the domain with BurgerPrints following these instructions:

Step 1: Select the Settings tab => select Domain => select Connect existing domain.

Step 2: Check domain: Enter the domain you want to add => click Add

Step 3: Verify connection

The web server system generates the file headcheck.html to proceed with verifying the domain. The Seller clicks Verify connection => the system checks namedomain.headcheck.html

Case 1: Successful check, creates file.config domain => Successfully connects the domain with BurgerPrints

Case 2: Check fail => Display an error message, the Seller needs to redo the domain connection step => select Verify again => call the API to connect the domain again.

The Seller will proceed until the Domain reports “connect done”. 

If you have any questions or need further support, you can directly connect with our Support team!